MatterBoard Terms of Service

Version 1.2 — Effective November 7, 2026

These Terms of Service ("Terms") are an agreement between you and AJS Consult LLC ("we," "us," the "Operator") governing your use of MatterBoard — the applications, connectors, and hosted services that mirror your personal communications and related data into a private, unified archive (the "Service"). The Service was previously offered under the name "Ingestscale". Version 1.2 opens the Service to anyone who creates an account, describes the AI assistants you may connect (section 1), and adds paid plans (section 8).

By signing in to, installing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service; your account

MatterBoard collects, transmits, and centrally stores copies of data from accounts and devices you connect — including messages (e.g., iMessage/SMS, WhatsApp, email), contact cards, and, as features are added, calendars and files — so you can view, search, and analyze them in one place.

You need a MatterBoard account to use the Service. Your sign-in and any access credentials are personal to you and may not be shared, transferred, or disclosed, except that you may give a key you create to an AI assistant you choose to connect. An AI assistant you connect reads your archive within the permissions you set for it; its own provider's terms govern what that provider does with what it reads, and you can stop it at any time. You must be at least 18 years old.

2. Your content — our right to store and analyze it

"Your Content" means all data the Service collects from sources you connect, including message content and metadata, contact cards (names, phone numbers, email addresses, photos, and other identifiers), email, and files, together with data derived from them.

By connecting a source, you expressly authorize us to collect, transmit, store, host, index, organize, and analyze Your Content on infrastructure we operate, including cloud infrastructure provided by third parties (currently Google Cloud Platform). This authorization includes, without limitation:

• Storage of complete copies of Your Content, including message text, senders and recipients, timestamps, attachments and attachment metadata, and contact-card details, for as long as your account exists (plus a reasonable period for backups);
• Automated analysis and processing of Your Content, including: identity resolution and aliasing (linking names, phone numbers, email addresses, and platform handles that refer to the same person, across all connected sources); normalization (e.g., phone numbers to standard formats); indexing and search; deduplication; and message-triggered automation you configure;
• Analysis by artificial-intelligence and machine-learning systems, including large language models, for features such as summarization, classification, identity resolution, and automations acting on incoming messages;
• Derived data: creation and storage of profiles, indexes, and graphs derived from Your Content (for example, a per-user identity graph associating a person's name with their phone numbers, email addresses, and usernames).

This is a grant of rights to operate the Service for you. We do not sell Your Content, use it for advertising, or use it to train models made available to others.

3. Third-party communications — your responsibility

Your Content necessarily includes communications with, and identifying information about, other people (senders and recipients of your messages, and individuals in your address book) who have not agreed to these Terms.

You represent and warrant that: (a) you are a participant in, or otherwise lawfully entitled to possess, every communication the Service mirrors on your behalf; (b) your connection of any source, and our storage and analysis of the resulting data, complies with all laws applicable to you — including communication-recording, interception, wiretap, and data-protection laws in your jurisdiction and, where applicable, the jurisdictions of your correspondents; and (c) where the law requires you to have a legal basis, consent, or to give notice to other individuals before copying or processing communications or contact details, you have obtained it. You are solely responsible for the lawfulness of the data you connect. You will indemnify and hold us harmless from claims arising from Your Content or your breach of this Section.

4. Data handling, visibility, and security

• Per-user isolation. Your Content is segregated by account; other users of the same deployment cannot access it.
• Operator/administrator access. Deployment administrators can access account data — including message content — for operating, supporting, and securing the Service. Do not use the Service if you are not prepared to extend that trust to your deployment's administrator.
• Third-party sources. Your use of each connected platform remains governed by that platform's own terms; connecting some sources (e.g., unofficial APIs) may violate those terms or carry account risk on that platform. That risk is yours.
• Read-only design. The Service is designed to read and mirror, not to send, modify, or delete anything on connected platforms. This is a design goal, not a warranty.
• Security. We use reasonable technical measures (encryption in transit, access tokens, per-user credentials), but no system is perfectly secure. You acknowledge that centralizing your communications concentrates risk, and that content protected by end-to-end encryption on its original platform is stored by the Service in accessible form.

5. Deleting your data; termination

You may delete individual records or all of your records through the Service, and you may disconnect any source at any time (previously mirrored data remains until you delete it; reconnecting a source may re-mirror its backfill window). You may stop using the Service and request account deletion at any time; we will delete Your Content within a reasonable period, subject to backup rotation. We may suspend or terminate access at any time, with or without cause, including for breach of these Terms; upon termination we may delete Your Content.

6. Disclaimers; limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, express or implied, including fitness for a particular purpose, non-infringement, accuracy (including of AI-generated analysis), or that the Service will be uninterrupted, complete, or error-free. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US $50, AND WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL.

7. Changes; miscellaneous

We may update these Terms; material changes will be posted at this address with a new version number and effective date, and your continued use after the effective date constitutes acceptance. These Terms are governed by the laws of the State of Indiana, USA, without regard to conflicts of law, and you and we consent to the exclusive jurisdiction of the state and federal courts located in Indiana for any dispute arising out of or relating to these Terms or the Service. If any provision is unenforceable, the remainder stays in effect. These Terms are the entire agreement between you and us regarding the Service.

Contact: aaron@matterboard.ai

8. Plans and payment

Some features require a paid plan. Paid plans are sold through Stripe, which acts as the merchant of record for the sale, collects any applicable tax, and may present its own terms at checkout. A plan renews automatically for the period you chose until you cancel. You can cancel at any time from your account, and your paid features continue until the end of the period you have paid for. We show current prices and what each plan includes before you buy; a change to the price of your plan applies only from a renewal after we have told you about it. You can ask for a refund of any payment at any time; we refund it in full to the way you paid, and the paid features it bought end when the refund is made.